Tracing Services

Yes. All tracing services are carried out fully legally and in compliance with data protection laws (e.g., GDPR in the UK).

We provide a wide range of tracing services, supporting clients across both the UK and internationally. Whether you are trying to locate a missing family member, reconnect with someone from your past, trace a debtor, or carry out due diligence before legal action, our team can help.
Our services include UK and overseas tracing, parent searches, landlord and tenant tracing, and asset tracing within the UK. We also carry out pre-sue investigations and status reports to help clients make informed decisions before proceeding with legal action.
In addition, we can assist with tracing individuals through telephone records and identifying addresses linked to UK phone numbers. Every case is handled discreetly, professionally, and with complete confidentiality by experienced tracing agents.

Yes, we do run impact assessments on all instructions ensuring accountability and transparency. This is a critical assessment for risk management, it ensures that activities, projects or policies achieve their intended positive outcomes while minimising negative consequences.

Yes, we can. Simply fill in a Global instruction form and include all information you hold. This will be passed to the relevant agent to begin the search. The timescale for this service is usually within 10 – 15 days but can be expedited at an additional cost.

Yes, we are regularly instructed to do this. Simply fill in a Global instruction form and include all information you hold. This will be passed to the relevant agent to begin the search. The timescale for this service is usually within 10 – 15 days but can be expedited at an additional cost. Please contact the office who will be able to provide an up-to-date costs on the information you hold and speed of enquiry required. Do you have the name, date of birth and last known address for the person deceased? If you have this information or partial information, we can look into this matter for you, no matter how long this dates back to.

Yes, this is a service we can certainly provide. We have a specialist tracing department that are able to efficiently assist you in tracing a former tenant and all we require is a name, date of birth and a last known address. This service can be completed within 10-15 working days, with a starting fee of £200 + VAT.

Not a problem. We offer a limited information service. Please contact the office and be connected to a member of our team who will be able to talk you through the service

We are pleased to boast a specialist international department that can perform an array of services such as tracing, asset investigations and missing person enquiries. We have a global network and we are able to access international resources resulting in a high success rate. Please contact our office and speak with a member of our customer service team who will be able to assist you in the instruction process, service fees and turnaround times.

Yes, we can check Magistrates Courts in the vicinity of the persons home address to determine past or pending court appearances. We can also undertake a national search for any past or pending appearances at any UK Crown Court. This search period is 7 years. As part of this service, we also check the UK wanted list. This service can be completed within 5 – 7 working days, with a starting cost of £250 + VAT.

Yes, as this is for yourself, we can recommend you to our sister company Advanced Vetting who deal with these types of requests.

Monday – Thursday 9am – 5:30pm Friday 9am – 5pm. Our phonelines are manned 24 hours to ensure your call is received and noted.

Yes calls are answered 24 hours a day.

Absolutely! Any discussion you have with a member of our team is confidential and on most occasions, the person you speak to during your initial enquiry will be your point of contact for the duration of your case. Our team are professional and understand the importance of privacy.

Yes! If you feel more comfortable discussing your situation in person, we can take appointments and you can discuss things at our office. There is a small appointment fee, however this can be refunded if further work is commenced following the appointment.

We accept over the phone card payments alternatively bank transfer or PayPal.

Payment terms can differ depending on the service and also between our private and corporate clients. Generally, in our private sector, an instigation fee is taken before any service is commenced. Once the service is completed, we will require the remaining fee. For our repeat business client, we have other payment terms. All payment terms are agreed before any instruction has been accepted.

Like any ethical company, we understand that cancellations sometimes occur and will
offer cancellations where possible.

Yes, we can always accommodate when necessary.

The length of time needed to generate a report is dependent on the service. Our surveillance reports are provided within 48 hours, very in-depth intelligence reports can generally take 10-20 working days, while global comprehensive reports may need 20 plus working days.

Standard Time: 10- 20 working days
Fast Time: 7-10 working days
Express Time: 48 hours
Super Time: 6 hours

Although the speed at which we can locate someone is case specific as it is dependent
on how much information we have to start with. All turnaround times have specific fees.

Absolutely! As our name suggests we work worldwide and have agents ready to tackle your case in all areas of the UK and abroad. We can provide our services on a local, national and global scale having had a great deal of investigative experience across the UK, Europe, the Americas, Asia and the Middle East. We have worked in over 150 different areas and countries, and our international expertise is unrivalled.

While SLA’s are preferred, they are not always necessary. If corporate clients are using us for a one-off service and payment is taken upfront, they are not required to sign a SLA. Returning clients are always encouraged to sign a SLA.

Yes.